Dear Ben
The above subject matter refers.
I had the vehicle transported back from Korat for re-PDI & rectification work. I have conducted an investigation this morning and found the state of the vehicle to be totally unacceptable for delivery to customer.
Manchai, our PDI manager, revealed that TC Changan did not act on his recommendation to repaint the vehicle and change of rusty parts. The vehicle has been parked at Pathum for 2 years and in a truly bad state.
Let me reiterate that the PDI centre cannot authorize any work on ChangAn vehicles unless approved by TCCA as per instructions from your HOD. Going forward, I seek your personnel to be more proactive in the repair process, quality check before allowing the vehicle to leave the PDI centre.
Manchai have arranged for your personnel in charge to come down to check the vehicle and to authorise necessary works to be done on the vehicle. Kindly follow up on this as many parts needs to be changed.
Thank you
Joseph Poh