The products for Customer Relationship Management are divided into operational,
analyzing, and assistant software. Operational applications include improving customerservices, online marketing, or automation marketing; analyzing applications tend to
establish a data warehouse system for analyzing customer data and sales data, or for
permanently improving customer relationship; and assistant applications aim to establish
websites or online communities for the customers among enterprises or personalized
services. The application software, with the functions of marketing, operation, service,
and sales, would automate the operation of customer services so as to reduce costs,
increase profits, and collect more complete customer data to support or increase sales
(Trepper, 2000).
The products for Customer Relationship Management are divided into operational,
analyzing, and assistant software. Operational applications include improving customerservices, online marketing, or automation marketing; analyzing applications tend to
establish a data warehouse system for analyzing customer data and sales data, or for
permanently improving customer relationship; and assistant applications aim to establish
websites or online communities for the customers among enterprises or personalized
services. The application software, with the functions of marketing, operation, service,
and sales, would automate the operation of customer services so as to reduce costs,
increase profits, and collect more complete customer data to support or increase sales
(Trepper, 2000).
การแปล กรุณารอสักครู่..
The products for Customer Relationship Management are divided into operational,
analyzing, and assistant software. Operational applications include improving customerservices, online marketing, or automation marketing; analyzing applications tend to
establish a data warehouse system for analyzing customer data and sales data, or for
permanently improving customer relationship; and assistant applications aim to establish
websites or online communities for the customers among enterprises or personalized
services. The application software, with the functions of marketing, operation, service,
and sales, would automate the operation of customer services so as to reduce costs,
increase profits, and collect more complete customer data to support or increase sales
(Trepper, 2000).
การแปล กรุณารอสักครู่..