Express warranties
As a business you may make extra promises or representations verbally or in writing about the quality or standard of a good.
This may, for example, refer to:
• the quality, state, condition, performance or characteristics of the good
• what the good can do and for how long
• the availability of servicing, supply of parts or identical goods.
For example, if you sell a book shelf and advise the consumer that it can hold up to 100 kilograms. This a statement about what the good can do and it must meet that standard.
When you provide such a warranty, under the consumer guarantees you automatically guarantee that the goods will meet this warranty.
If such a claim does not hold true, the consumer can assert their rights under this consumer guarantee.
Express warranties
As a business you may make extra promises or representations verbally or in writing about the quality or standard of a good.
This may, for example, refer to:
• the quality, state, condition, performance or characteristics of the good
• what the good can do and for how long
• the availability of servicing, supply of parts or identical goods.
For example, if you sell a book shelf and advise the consumer that it can hold up to 100 kilograms. This a statement about what the good can do and it must meet that standard.
When you provide such a warranty, under the consumer guarantees you automatically guarantee that the goods will meet this warranty.
If such a claim does not hold true, the consumer can assert their rights under this consumer guarantee.
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