Question: Has anyone had the dim display problem? I am on my second one with this problem. No help from customer service. Buyer beware.
Answer: I work at a school and we have over 50 of these smartpens that we loan out to students. Yes, there is a rampant problem with the screens affecting perhaps a third of the pens within the first two years of its life, regardless of actual use time. They get dim and they eventually lose all visibility. Ours were purchased …