Self-Reference Criterion (SRC)
and Ethnocentrism:Major Obstacles
SRC is an unconscious reference to one’s own cultural values, experiences, and knowledge as a basis for decisions
Ethnocentrism refers to the notion that one’s own culture or company knows best how to do things
Both the SRC and ethnocentrism impede the ability to assess a foreign market in its true light
Reactions to meanings, values, symbols, and behavior relevant to our own culture are different from those of foreign
Relying on one’s SRC could produce an unsuccessful marketing program