When I booked the transport with NNR Germany I informed them that you will be in contact with NNR Thailand for agreement of loading and shipping. I do not know why NNR Thailand suddenly changed their mind about the loading. Fluid-Bag Finland and NNR Germany do not want to put any pressure on when loading of the container should take place. Especially as this container is not urgently needed in Hamburg. The only way we are involved is to pay the transport to Hamburg. To me it looks like the connection between NNR Germany and Thailand is not good.
Next time, would it perhaps be better if you book the container in Thailand, without any involvement from Finland or Germany? It’s okay to us.
Sorry for all inconvenience it has caused you.