By summarizing the benefits of TQM above, it is obvious that TQM is a
effective approach to improve Sainsbury‘s performance, thus,
recommendations with justifications for introducing TQM aspect to the
company is necessary.
Base on TQM aspects, the new project should focus on the following
issues:
Ø Sort out store revamps
Ø Bed down a new management
Ø Reduce no. of head office
Ø Rebuild true partnership with supplier
Ø Better clarity of range
Ø creating a new leadership team for the business, drawing on people
with an exceptional track record of delivery in food retail
Ø focusing on fresh and own label
Ø reduce cost, focused on sales customers, emphasis on cash flow
Ø restore reputation for innovation and quality
Ø provide choice through focusing on customers
Ø Strong promotions program, carefully targeted, well-executed
promotional activity will give the opportunity to maximize the share
of customers spend.