I'm writhing to request help from you.
I'm understand wrong about your DHL charge.
I'm a new employee, I don't know about the last shipment.
and I inform my Boss already.if her need a new pump. We must transfer DHL charge to you for New pump only.
Could you please help waive the DHL charge for last order to us?
If I don't get help from you. my boss will complain me. and it will be problem for me in the future.
please help me. Hope to get help from you.