were designed in two main customer knowledge management and competitive advantage in e-commerce and based
on eight dimensions of knowledge from customers, knowledge for the customers, knowledge about customers,
recording and spreading customers’ knowledge, quality of the products and services, pace of providing the products
and services, reasonable prices and satisfaction.
were designed in two main customer knowledge management and competitive advantage in e-commerce and basedon eight dimensions of knowledge from customers, knowledge for the customers, knowledge about customers,recording and spreading customers’ knowledge, quality of the products and services, pace of providing the productsand services, reasonable prices and satisfaction.
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