1. understanding the person in the situation as far as possible, given the circumstances of the helping situation; 2.Use of self in the way what will be most helpful to this client in this situation; 3. Creating a climate that makes it possible for the clients to use the help; 4. Providing a perspective to the client's need or problem, based on the workers knowledge and experience; 5.Providing structure for thinking abt the need or problem, including focusing on, and skillful use of, the problem-solving process; and 6. Providing information about needed resource and assistance in obtaining those resources.