On the other hand, technological development and the emergence of effective fast tickets led
to simplify payment after it was a complex and difficult to apply. Accordingly, Smart cards
and methods of electronic tickets and payment provide more facilities to transport companies
by providing information about passengers’ attitudes and their transportation, in addition they
facilitate for passengers payment and managing their income, the creation of this integrated
system of payment lead to facilitate transportation by buses and other means.
Place in Services of Collective transport
Transport companies usually distribute its services through direct points but also use the
indirect distribution through intermediaries and distributors (Goh, 2002). Privilege of transport
company is that it provides an intangible products which can‘t be transported or stored but its
value, quality and image can be felt. Therefore the indirect distribution is limited in ticking
process and reservation for instance; commercial agencies and Kiosks…etc and phone and
internet directly to the company.