We'll just come right out and say it: we think our client support is the best in the industry. Forging lasting connections is the foundation of our company, and we're pretty passionate about ensuring you feel treasured as a client and a friend. That means we have the basics covered: telephone, email and fax support, as well as client-only web support areas. But it also means some less obvious (and less expected) benefits: a CEO you can reach by picking up the phone, a support team staffer that remembers an issue from six months ago and a true family feeling at an annual conference.
Help you create standard or custom Reports that let you view and communicate big-picture trends, easing the decision-making process.
Develop customized Training programs for users of various skill levels and offer continuous training opportunities through in-person sessions, webinars and our Annual Conference Training.
Offer extensive Technical Support through a clients-only website and online help desk, as well as toll-free phone, fax and email assistance.
Perform ongoing Software Maintenance to ensure your system operates at peak performance with software upgrades, patches and major new releases.
We'll just come right out and say it: we think our client support is the best in the industry. Forging lasting connections is the foundation of our company, and we're pretty passionate about ensuring you feel treasured as a client and a friend. That means we have the basics covered: telephone, email and fax support, as well as client-only web support areas. But it also means some less obvious (and less expected) benefits: a CEO you can reach by picking up the phone, a support team staffer that remembers an issue from six months ago and a true family feeling at an annual conference.Help you create standard or custom Reports that let you view and communicate big-picture trends, easing the decision-making process.Develop customized Training programs for users of various skill levels and offer continuous training opportunities through in-person sessions, webinars and our Annual Conference Training.Offer extensive Technical Support through a clients-only website and online help desk, as well as toll-free phone, fax and email assistance.Perform ongoing Software Maintenance to ensure your system operates at peak performance with software upgrades, patches and major new releases.
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