Title Internship experience at Pimalai resort and spa
School School of Liberal Arts
English Major
Name Warisa Chotikasatit ID 5431006183
Weeraya Chotikasatit ID 5431006188
Advisor Aj. Alan Gallion
Organization Advisor Miss Wanphen Thongruang
ABSTRACT
This report provides information about my internship experience at Pimalai resort and spa that I had duties about service high quality service to guests who stayed at the resort.
This report is prepared by Miss Warisa Chotikasatit and Miss Weeraya Chotikasatit. This report is include the detail about the duties of guest service front officer such as checking-in and checking out procedures, promoting excursions, providing resort information for guests.
In our duties we had learned lot of things in the real situation such as the working society and problems or conflicts that can happen while doing task, test the ability and mind for a particular job. So, we can apply knowledge while working to use in real life.