Hello Pornwisa,
Thanks for getting in touch with ASOS Customer Care regarding order 188490677.
I'm so sorry to hear that your facial toner exploded in the parcel! Not cool. I can definitely help you with this Pornwisa.
I've send in a request for this item to be replaced for you straight away. Our internal team will get back to us confirm that this is being processed in the next 24-48 hours. I'll certainly update you on this.
If there's anything else I could help you with, do let me know, I'll be happy to help!
Kindest regards,
Natalie