A single
tongue is but one aspect of commonality
of language. If language is defined to embody
all forms of symbolic communication then literacy,
numeracy, and familiarity with the same
computer software are all aspects of common
language which enhance the efficiency and
intensity of communication. Companies such
as Motorola and Texas Instruments show that
investments in literacy, numeracy and basic
statistics which raise the level of employees'
common knowledge increase the effectiveness
of rules, directives, and meetings in
implementing sophisticated levels of TQM.