Chapter 9: The People in Information Systems
• describe each of the different roles that people play in the design, development, and use of information systems
understand the different career paths available to those who work with information systems;
• explain the importance of where the information-systems function is placed in an organization; and describe the different types of users of information systems.
Chapter 10: Information Systems Development
• explain the overall process of developing a new software application;
• explain the differences between software development methodologies; understand the different types of programming languages used to develop software;
• understand some of the issues surrounding the development of websites and mobile applications; and identify the four primary implementation policies.