We want you to have the best experience with Odoo, that's why we provide functional support to our Online customers (paid subscriptions only). So if you are having any issues, you can contact us through Live Chat (directly from your Odoo environment if you're using v8) or by email (support@odoo.com). We will work hard to find the best solution for your issue. Our support teams are available from Monday to Friday, 24/5, in English. This service does not include technical support. Development questions or features covered by the technical features group are not covered.