She says thank you for the hospitality and cleanliness..
And thank you for responding to her request last time.
She wants to make two request.
1 She wants one more shampoo & soap set at the washing space because she finds it hard to reach to shampoo with the current setting, depending on which sheet she sit, or when other guests sitting beside her.
2 She wants the weight scale to be inside the change room, not outdide the change room, so that she can weigh herself without any cloth on her.