Among integrated models of care, nursing case
management is a work design planned to meet patient
needs. In the 1920s and 1930s, an early form of case
management was used in psychiatric care and by
public health nurses [Hub00].
While there are many definitions of case management,
the 2009 definition approved by Case Management
Society of America (CMSA) is as follows: Case
management is a collaborative process of assessment,
planning, facilitation, care coordination, evaluation,
and advocacy for options and services to meet an
individual’s and family’s comprehensive health needs
through communication and available resources to
promote quality cost-effective outcomes [***09].
A philosophy is a statement of belief that sets forth
principles to guide a program and the individual in
his/her practice of that program [PT10]. The CMSA’s
philosophy of case management statement articulates
that [***10]: The underlying premise of case
management is based in the fact that, when an
individual reaches the optimum level of wellness and
functional capability, everyone benefits: the
individuals being served, their support systems, the
health care delivery systems and the various
reimbursement sources. Case management serves as a
means for achieving client wellness and autonomy
through advocacy, communication, education,
identification of service resources and service
facilitation. Case management services are best
offered in a climate that allows direct communication
between the case manager, the client, and appropriate
service personnel, in order to optimize the outcome
for all concerned
Among integrated models of care, nursing case
management is a work design planned to meet patient
needs. In the 1920s and 1930s, an early form of case
management was used in psychiatric care and by
public health nurses [Hub00].
While there are many definitions of case management,
the 2009 definition approved by Case Management
Society of America (CMSA) is as follows: Case
management is a collaborative process of assessment,
planning, facilitation, care coordination, evaluation,
and advocacy for options and services to meet an
individual’s and family’s comprehensive health needs
through communication and available resources to
promote quality cost-effective outcomes [***09].
A philosophy is a statement of belief that sets forth
principles to guide a program and the individual in
his/her practice of that program [PT10]. The CMSA’s
philosophy of case management statement articulates
that [***10]: The underlying premise of case
management is based in the fact that, when an
individual reaches the optimum level of wellness and
functional capability, everyone benefits: the
individuals being served, their support systems, the
health care delivery systems and the various
reimbursement sources. Case management serves as a
means for achieving client wellness and autonomy
through advocacy, communication, education,
identification of service resources and service
facilitation. Case management services are best
offered in a climate that allows direct communication
between the case manager, the client, and appropriate
service personnel, in order to optimize the outcome
for all concerned
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