communicating with the company.
Second,theInternethasdramaticallydecreased thecostof communicating with a large number of customer-suppliers (Wheeler, 1998). The prevalence of customizedportals±``my''servicessuchasMyYahoo,MyNetscape,MyFamily,etc. ± means that Internet-based services can maintain personalized communications abouttheneedsandinterestsofnumerouscustomers.
Finally, there is a certain economy that comes from EDI under bidirectional supply chains: under customer-supplier duality, an EDI link with a customer-supplier implies a simultaneous EDI link with a customer. In between the customer-as-input-supplier and customer-as-output-consumer stages, the customer can be kept informed of service delivery progress. For example, many on-line retailers start with electronic ordering and finish with electronic billing. In between, the customer can check the order status and be notified of shipment conditions, all electronically.
communicating with the company.
Second,theInternethasdramaticallydecreased thecostof communicating with a large number of customer-suppliers (Wheeler, 1998). The prevalence of customizedportals±``my''servicessuchasMyYahoo,MyNetscape,MyFamily,etc. ± means that Internet-based services can maintain personalized communications abouttheneedsandinterestsofnumerouscustomers.
Finally, there is a certain economy that comes from EDI under bidirectional supply chains: under customer-supplier duality, an EDI link with a customer-supplier implies a simultaneous EDI link with a customer. In between the customer-as-input-supplier and customer-as-output-consumer stages, the customer can be kept informed of service delivery progress. For example, many on-line retailers start with electronic ordering and finish with electronic billing. In between, the customer can check the order status and be notified of shipment conditions, all electronically.
การแปล กรุณารอสักครู่..