Section 3. Standards of Service.
Reporting, Auditing and Review Meetings.
WICE shall work in good faith with PTT to ensure that PTT has access to WICE reporting and records for PTT-related activities it needs to proactively manage its business, which includes but is not limited to inbound, customs, distribution center
PTT shall have reasonable access to warehouse (including inbound/outbound operations) and to any distribution center providing Logistics Services, at any time following reasonable advance notice, which may be verbal.
PTT and WICE shall work together in good faith to establish reasonable and appropriate performance metrics against which WICE shall be measured and WICE shall perform the Logistics Services in accordance therewith. Such performance metrics include without limitation pre-pack, pre-allocation, cross dock, distribution center receipt/through put (specific to the purchase orders), warehouse throughput