Hello Heng,
Thank you for contacting Sears Optical.
I am sorry to learn that you are having issue with your recently purchased glasses. I want to apologize for any inconvenience that this may have caused you. I want to advise that we have a 90 day satisfaction guarantee. If at anytime within the first 90 days you are not satisfied with your glasses you are more than welcome to exchange or return the product. We would love the opportunity to resolve this issue for you. Simply bring your glasses back to our sears optical location. If we can be of anymore assistance please feel free to respond on Facebook or contact our customer service department at (877) 525-8989 Option 2.
Thank you, for allowing us to serve your optical needs!
Sincerely,
Antonio
Sears Optical