Advanced Wireless Network (AWN), the mobile-phone operator subsidiary of Advanced Info Service (AIS), told the National Broadcasting and Telecommunications Commission yesterday that its prepaid service subscribers had not been unduly affected by the ongoing lack of One-2-Call refill cards at 7-Eleven convenience stores.
The NBTC had invited involved parties to a meeting to address the issue following a complaint by a group of consumers that the shortage had caused inconvenience to users.
However, only AWN representatives attended. The watchdog had called in AWN, CP All - operator of the 7-Eleven chain - and True Corp.
Secretary-general Takorn Tantasith said AWN had told the watchdog that its One-2-Call users could top up their call value via other channels.
CP All stopped ordering the AIS prepaid cards early last month, pending the completion of renegotiations for a new revenue rate that AIS would pay the company for selling One-2-Call refill cards at 7-Eleven outlets.
CP All has reportedly asked AIS to pay 7 per cent of its card-sales revenue,which is the same rate as True pays to CP All for its refill-card sales.
AIS currently pays CP All 5 per cent of the revenue from its card sales at 7-Eleven stores.