Dear Khun Mulikakorn,
After we received the Container Inspection Checklist from you, we found that item Door seals (airtight/watertight) in the bullet of Interior Inspection was acceptable, while from investigation, we noted that the rubber seal at the door might be in a deteriorated state as shown the photograph below:
We opinion that this consignment was probably damaged by the rubber seal at the door. Therefore, you shall issue as official claim letter against Arrow Commodities Pty Ltd. in order for the Insurer to be subrogated and recourse against Arrow Commodities Pty Ltd. after the Insurer's indemnity to the Insured.
However, we reviewed in the Marine Policy no. 150100/C000000043, we noted that it have the extension in general conditions as follow:
17 Waiver or Subrogation Right "Insurers agreed to waive all right of subrogation against the Assured &/or any party given a waiver of subrogation by the Insured in the course in the course of their business"
Refer to the wording above, if Nestle' (Thai) have contracted with Arrow Commodities Pty Ltd., please provide the contract to us.
We thank you for your cooperation and we await the above in order that we can proceed matters.
If you have any queries, please do not hesitate to contact us.