its provision do not debar a consumer from going to a civil cour to seek compensation for loss or damaged caused to him by a defect in the good purchased by him. Therefore, a consumer may initiate proceedings in a civil court under the law depending on the circumstances. The CPA merely provides a separate enforment machinery and redressal forum with the aim of giving consumers a simple and expeditious solution to consumer problems. The Act has established a hierarchy of special courts know as Consumer Redressal forum" for deciding disputes at three levels