I need to draw your attention to the following problem with your forklift.
We recently carried out the SLS Campaign on FN477336, the truck had another fault with the left hand side hub assembly leaking. To clear this fault we had to change the hub main pressure seal. During the repair we found that plastic shrink wrap had got inside the hub ( please see attached pictures ). This happens when the drivers pass over shrink wrap in your warehouse / yard area and the truck “ hoovers “ up the shrinkwrap. This can be very damaging to various components on the truck. We consider this a chargeable repair as it is the customers responsibility to make sure the working area is clean.
However due to the current disruption due to the SLS Campaign as a gesture of good will, we have carried out the repair free of charge.
Please make your drivers aware of the problems this shrink wrap can cause as in the future we would have to charge for this type of repair.
If you have any further questions please contact me