The management level
The persons at these levels are responsible for administrative control of the organization. The principal is the primary administrator of the school. The administration controls and services the technical subsystem in two important ways: first, it mediates between the teachers and those receiving the services – students and parents; and second, it procures the necessary resources for effective teaching. Thus, teacher needs are a basic concern of the administration (Hoy & Miskel 1987:238; Freiberg 1999:87)