Quality Compliance Standard (GO/NOGO) Audit Plan
Issued By: Approved By: Date Edition Quality Improvement Group Quality Manager Purchasing 2015-02-01 1.0
ATT:
PART 2 at supplier:
Mr.Kerati Sermprapasilp
Supplier Name
S.P.S. COOPERATE., LTD.
Supplier Number & Production Unit
14181 & Production Unit no.4
Audit Type Quality Compliance Audit (GO/NOGO) Date October 28-30 , 2015 (Wed-Fri, wk1544) Location At factory floor in Chasernsao province, Thailand Time frame - See more details as below -
Requirements / Standard to be audited
Quality Compliance Standard (Ed. 1 - 2015-02-01) Special Process Appendix: Packing Process Edt.2.1, Gluing Edt.2.1 IOS-MAT-0003 Edt.9 IOS-P-0010 Edt.12: In-coming inspection
List of IKEA participants
Auditor(s) Sumate Prasitsom IKEA business team representatives Peerachai/BD and Norapont/Production Engineer
Other Pisit IWAY/ Developer
Audit Process Details – DAY ONE (Wednesday 28th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation *
09:00 – 09:30
Opening meeting.
*Meeting room
Note: Pls share from Supplier (≈15 minutes) about news/changes in production lay-out, technologies, Quality activities overview, etc., Audit related information.
- Quality Mgr. - Production Mgr. - IKEA Key Account - Managing Director - Responsible for Final Inspection - Procurement Responsible
09:30 – 10:00
Factory tour in scope of producing selected article.
*Production floor
With relevant responsible persons
10:00 – 12:00
1. The IKEA Supplier shall secure that all products are produced according to, and meet, IKEA product documentation or otherwise as agreed with IKEA in writing.
*On site at responsible person working areas
- Quality Mgr. - IKEA Key Account - Technical/Engineering Department
- Relevant procedures/work instructions - PDOC index for article and specification for selected article
2
Quality Compliance Standard (GO/NOGO) Audit Plan
Estimated Timing
Audit Program Supplier Participants Required Documentation*
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 15:00
2. The IKEA Supplier shall register, structure and maintain all verification documents and information required in the IKEA product documentation into the Connect system, unless otherwise agreed with IKEA in writing.
Registered verification documents and information shall together reflect the material, components and production setup used for each product in relation to production date-stamp. For all purchased materials and components the subsupplier of those shall be specified.
*On site at responsible person working areas
- Quality Mgr. - Chemical Specialist/ Navigator - Connect system responsible
- Relevant procedures/work instructions - Printed TSS from CONNECT - Supplier computer with connection to internet and CONNECT - Bill Of Material of selected article
15:00 17:00
3. The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Incoming Inspection for Converted CCB. - Incoming Inspection for boards and glues.
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
3
Quality Compliance Standard (GO/NOGO) Audit Plan
Audit Process Details – DAY TWO (Thursday 29th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation*
08:30 12:00
3. – CONTINUE - The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Gluing
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 – 17:00
3. – CONTINUE - The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Packing line
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
4
Quality Compliance Standard (GO/NOGO) Audit Plan
Audit Process Details – DAY THREE (Friday 30th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation *
08:30 – 11:00
4. The IKEA Supplier shall perform final inspection as agreed in writing between the parties. The detailed content of the final inspection shall be determined on product level, based on Supplier´s internal as well as IKEA quality key performance indicators, and include: • inspection method • reference material to use • sampling plan • acceptance criteria The IKEA Supplier shall document the result from the final inspection as agreed with IKEA.
*On site at responsible person working areas
- Final Inspection Responsible - Quality Mgr.
Final inspection procedure, checklist, reference material, sampling plan, acceptance criteria, records.
Final Inspection records shall be available.
11:00 – 12:00
5. The IKEA Supplier shall secure that inspected nonconforming materials, products and components are identified and separated, to avoid that nonconforming products are delivered to IKEA.
*On site at responsible person working areas
- Quality Mgr. - Production Mgr. - Final Inspection Responsible
Relevant procedure/ work instruction
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 – 14:30
Auditors’ preparation for closing meeting
Auditor together with IKEA business team
14:30 - 15:00
Presentation of Audit findings - Quality Mgr. - Production Mgr. - IKEA Key Account - Procurement Mgr. - Managing Director - Responsible for Final Inspection
15:00 - 16:00
Supplier workshop on Containment Actions and Containment Action proposal
Supplier Teams
16:00 – 16:30
Closing meeting
Agreement on Containment Actions, responsible person and implementation date.
Supplier Teams
5
Quality Compliance Standard (GO/NOGO) Audit Plan
Issued By: Approved By: Date Edition Quality Improvement Group Quality Manager Purchasing 2015-02-01 1.0
ATT:
PART 2 at supplier:
Mr.Kerati Sermprapasilp
Supplier Name
S.P.S. COOPERATE., LTD.
Supplier Number & Production Unit
14181 & Production Unit no.4
Audit Type Quality Compliance Audit (GO/NOGO) Date October 28-30 , 2015 (Wed-Fri, wk1544) Location At factory floor in Chasernsao province, Thailand Time frame - See more details as below -
Requirements / Standard to be audited
Quality Compliance Standard (Ed. 1 - 2015-02-01) Special Process Appendix: Packing Process Edt.2.1, Gluing Edt.2.1 IOS-MAT-0003 Edt.9 IOS-P-0010 Edt.12: In-coming inspection
List of IKEA participants
Auditor(s) Sumate Prasitsom IKEA business team representatives Peerachai/BD and Norapont/Production Engineer
Other Pisit IWAY/ Developer
Audit Process Details – DAY ONE (Wednesday 28th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation *
09:00 – 09:30
Opening meeting.
*Meeting room
Note: Pls share from Supplier (≈15 minutes) about news/changes in production lay-out, technologies, Quality activities overview, etc., Audit related information.
- Quality Mgr. - Production Mgr. - IKEA Key Account - Managing Director - Responsible for Final Inspection - Procurement Responsible
09:30 – 10:00
Factory tour in scope of producing selected article.
*Production floor
With relevant responsible persons
10:00 – 12:00
1. The IKEA Supplier shall secure that all products are produced according to, and meet, IKEA product documentation or otherwise as agreed with IKEA in writing.
*On site at responsible person working areas
- Quality Mgr. - IKEA Key Account - Technical/Engineering Department
- Relevant procedures/work instructions - PDOC index for article and specification for selected article
2
Quality Compliance Standard (GO/NOGO) Audit Plan
Estimated Timing
Audit Program Supplier Participants Required Documentation*
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 15:00
2. The IKEA Supplier shall register, structure and maintain all verification documents and information required in the IKEA product documentation into the Connect system, unless otherwise agreed with IKEA in writing.
Registered verification documents and information shall together reflect the material, components and production setup used for each product in relation to production date-stamp. For all purchased materials and components the subsupplier of those shall be specified.
*On site at responsible person working areas
- Quality Mgr. - Chemical Specialist/ Navigator - Connect system responsible
- Relevant procedures/work instructions - Printed TSS from CONNECT - Supplier computer with connection to internet and CONNECT - Bill Of Material of selected article
15:00 17:00
3. The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Incoming Inspection for Converted CCB. - Incoming Inspection for boards and glues.
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
3
Quality Compliance Standard (GO/NOGO) Audit Plan
Audit Process Details – DAY TWO (Thursday 29th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation*
08:30 12:00
3. – CONTINUE - The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Gluing
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 – 17:00
3. – CONTINUE - The IKEA Supplier shall secure that special process control is implemented at its own production unit as well as at sub-suppliers according to IKEA requirements specified in: • IKEA product documentation • Special Processes appendices
*On site at responsible person working areas
- Quality Mgr. - Production Mgr.
According to valid applicable: - Packing line
- Relevant procedures/work instructions/check list - Record of communication to subsuppliers regarding to requirements and special appendixes (IF) - Outsource process connecting to special process appendixes (IF) - Process scheme/logbook - Process map - TDS (IF) - Data collection filed - Relevant process validation test methods/instructions (IF)
4
Quality Compliance Standard (GO/NOGO) Audit Plan
Audit Process Details – DAY THREE (Friday 30th October, 2015)
Estimated Timing
Audit Program Supplier Participants Required Documentation *
08:30 – 11:00
4. The IKEA Supplier shall perform final inspection as agreed in writing between the parties. The detailed content of the final inspection shall be determined on product level, based on Supplier´s internal as well as IKEA quality key performance indicators, and include: • inspection method • reference material to use • sampling plan • acceptance criteria The IKEA Supplier shall document the result from the final inspection as agreed with IKEA.
*On site at responsible person working areas
- Final Inspection Responsible - Quality Mgr.
Final inspection procedure, checklist, reference material, sampling plan, acceptance criteria, records.
Final Inspection records shall be available.
11:00 – 12:00
5. The IKEA Supplier shall secure that inspected nonconforming materials, products and components are identified and separated, to avoid that nonconforming products are delivered to IKEA.
*On site at responsible person working areas
- Quality Mgr. - Production Mgr. - Final Inspection Responsible
Relevant procedure/ work instruction
12:00- 13:00
Lunch – Please organize quick lunch at Supplier premises
13:00 – 14:30
Auditors’ preparation for closing meeting
Auditor together with IKEA business team
14:30 - 15:00
Presentation of Audit findings - Quality Mgr. - Production Mgr. - IKEA Key Account - Procurement Mgr. - Managing Director - Responsible for Final Inspection
15:00 - 16:00
Supplier workshop on Containment Actions and Containment Action proposal
Supplier Teams
16:00 – 16:30
Closing meeting
Agreement on Containment Actions, responsible person and implementation date.
Supplier Teams
5
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