After Sales Service System for Fujitsu Systems Business (Thailand) Ltd.
Blue Ball implemented ProLevel (ERP) and customized to suite After Sales Service department. Clients of Fujitsu can claim or repair Notebooks. The system will check the serial number whether it’s in the warranty period or not. Then, open the job to the technicians. Propose the price to client if any. Follow the job status, call to customer and invoice if there is an expense. The system includes inventory management as well.
Expertise