Tickets cannot be cancelled. All purchases are final.
If you no longer wish to use your ticket or can’t use it anymore, you can register your ticket at the online exchange desk. If other people are looking for the type of ticket you wish to sell, refund will be possible with exception of an administrative fee of 10 euro.
If there is no demand for your ticket, your ticket will not be refunded.
All refunds will take place after the festival.