It should be noted, however, the low appreciation of the active participation of users in the process, which deserves to be constantly revised so that progress is made in sharing actions and responsibilities for the care, critical to the advancement of the model(4). Furthermore, although conceived as a result of the implementation of the CHS model, the reorganization of the work process of health teams, aimed at solving the problems, was not clearly stated(5). The health surveillance model has on its policies the proposed restructuring of care to the health-disease process, in which health problems are analyzed so that the different segments may face it in an