In ancient times (that is, before the Web was widely accessible), most membership reference groups consisted of people who had face-to-face contact. Now, it’s possible to share
interests with people whom you’ve never met – and probably never will. Have you ever
heard of the band Widespread Panic? No? Well, the band never had a music video on
MTV or cracked the Billboard Top 200. But it was one of the top 40 touring bands in the
USA. How did it get to be so successful? Simple – the group built a virtual community
of fans and opened itself up to them. It enlisted listeners to help promote the group in
exchange for free tickets and backstage passes. Then, it went virtual: the band allowed
fans to send messages to its recording studio, and hard-core followers could find out vital
information like what band members ate for lunch via regular updates on their website
A virtual community of consumption is a collection of people whose online interactions are based upon shared enthusiasm for and knowledge of a specific consumption
activity. These anonymous groups grow up around an incredibly diverse set of interests
– everything from Barbie dolls to fine wine.
In ancient times (that is, before the Web was widely accessible), most membership reference groups consisted of people who had face-to-face contact. Now, it’s possible to share
interests with people whom you’ve never met – and probably never will. Have you ever
heard of the band Widespread Panic? No? Well, the band never had a music video on
MTV or cracked the Billboard Top 200. But it was one of the top 40 touring bands in the
USA. How did it get to be so successful? Simple – the group built a virtual community
of fans and opened itself up to them. It enlisted listeners to help promote the group in
exchange for free tickets and backstage passes. Then, it went virtual: the band allowed
fans to send messages to its recording studio, and hard-core followers could find out vital
information like what band members ate for lunch via regular updates on their website
A virtual community of consumption is a collection of people whose online interactions are based upon shared enthusiasm for and knowledge of a specific consumption
activity. These anonymous groups grow up around an incredibly diverse set of interests
– everything from Barbie dolls to fine wine.
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