Dear Khun Kay,
I have questions regarding this request as below.
1.) IT is developing the system in AX2012 on rubber mould controlling. Who will be using this system krab?
2.) Who is the user?
3.) What is the flow that user is working now?
If it is relating to NPI, is this should be address in NPI work stream but it is not krab. This is due to the flow of NPI is ONLY make the rubber and hand off to production.
Please give me more details on what you need support from NPI.