Good evening This is Kathy at communicom. who am I speaking to?" In fact,Kathy's real name may be kavitha,and she's probably a customer service attendant in Bangolore,a large city in the southern part of India.
Bangalore has become India's center for IT,and nowadays it is one of the world's principal call centers. Multinational corporations frequently hire companies in India to handle services to their customers over the phone: