Late Majority: The Conservatives
They “represent approximately one-third of the total available customers [and] are rarely developed as profitably as they could be, largely because high-tech companies are not… in sympathy with them.”
They “are against discontinuous innovations. …When they find something that works for them, they like to stick with it.”
They purchase only “when products are extremely mature, market-share competition is driving low prices, and the products themselves can be treated as commodities.”
They “like to buy preassembled packages, with everything bundled, at a heavily discounted price.”
They prefer products that are “dedicated to a single function.” They don’t always like all-in-one products.
They “have enormous value to [the] high-tech industry [because they] extend the market for [non-cuttingedge] high-tech components.”
They want a product package that provides a comprehensive, “whole solution” for their needs.
They prefer “a low-overhead distribution channel.”