If damage or loss occurred and aware before cargo delivery, you should:
Inform your cargo Insurer immediately if you have brought cargo insurance, your insurer might want to arrange for a survey in accordance with the insurance policy;
Inform OOCL and create claim notification;
Arrange for a joint survey with OOCL at your premises right upon cargo devanning;
Arrange cargo disposal if deem required so to minimize the loss / costs that may be incurred