Order details
To view the Order Details page for a specific order, click the Order ID link in the Order Details column. From the Order Details page, you can:
Print an order packing slip: Click the button on the right side of the page.
Contact the buyer: Click the link in the Contact Buyer field to go to the Contact Customer page.
Enter your own order ID: Click Edit below the Amazon-issued Order ID.
View the product detail page on Amazon.com: Click on the product name in the Product Details section.
Search and filtering options
By default, the orders list in Manage Orders displays all orders placed in the past seven days, including canceled orders. Canceled and Pending orders are "grayed out" (non-actionable). To change the deefault search, see Search Orders.
On the upper right side of the Manage Orders page, you will see two automatic searches:
Total unshipped:
All orders that have not been confirmed as shipped, regardless of whether the order is seller-fulfilled or Amazon-fulfilled (FBA). A seller-fulfilled order remains in Unshipped status until the seller confirms the order as shipped. You must confirm shipment within 30 days of the order date, or Amazon will cancel the order and you will not get paid, even if you shipped the order. Sellers are not required to confirm FBA orders; Amazon automatically confirms orders it ships through FBA.
Seller fulfilled pending:
Seller-fulfilled orders that may have an issue with the buyer's payment method. Do not ship an order while in Pending status. For more information, see Pending Orders.
For each of these searches, if the number is greater than zero, click the link to see all the orders that meet the search criteria.
On the upper left side of the Manage Orders page are a set of search filters. See Search Orders to learn how to use both Search and Advanced Search.