- The problems of our group, tourists come late for a trip and the big problem is weather because our tour set on summer season then there is hot weather, so tourists are not fun and enjoy.
Solutions
- In solutions on problems, we provide information about time on each trip. In the part of weather, we cannot solve the problem directly but we can solve the problem indirectly by giving cold towel to tourist in hot time.
- The problems of our group are hot weather, smog, and some places in our tour program are not attractive.
Solutions
- For hot weather problem, telling customers to prepare a jacket and hat.
Our company also prepares refreshing towels for customers.
- For smog, telling customer to prepare a mask.
- For places that customers not satisfy, adding extra places for customer.