• Approve/deny a loan or application for a credit card or increased line of credit.
• Invite a customer or potential client to apply for a loan or line of credit.
• Promise a delayed payment to a creditor.
• Acknowledge payment toward a credit balance or for an overdue balance.
• Explain your reasons for withdrawing the customer's credit option.
• Announce intentions to begin the collection process if a client does not make payment.
• Request that a customer make his or her loan or credit card payment.
• Offer alternative payment plans if a client is unable to meet the current payment obligation.
• Write a letter to a credit bureau stating that they have included inaccurate information on your credit report and ask that this information be corrected or removed, and request that corrected statements be sent to everyone who has been misinformed.
• Work to maintain goodwill and trust.