B1.Cash
Where the guest elects to pay by cash, the following procedures should be adopted:
a) Ascertain who the guest is and the company he or she represents. Obtain acceptable identification and record this on the Registration card.
b) Obtain cash deposit for estimated room charges.
c) The Front Office Manager/Assistant manager will have to monitor the guest account via the high balance report in accordance with section 3.3A below. When the account exceeds the cash deposit collected, the front office manager/ assistant manager should either call the guest or leave a message requesting the guest to bring their account up to date.