We wish to cease all communication with the customer until we’ve obtained all the facts regarding the incident.
P’ Oh, FYI ka.
P’ Aey, we will require a talk line once we’ve obtained all the facts. Please confirm how you’d like to proceed ka.
P’Nuch, as discussed ka. Please let us know should you require additional info.
Please don’t hesitate should you have further questions. Thank you all for your kind collaboration in advance ka,