I have been working at Convergys full-time for more than a year
Pros – They know how to retain their people.
Best thing face to face meeting with senior management for any help or consiquences.
They award &recognize you at your best.
Backstabbing is part of any organization you go, so do not botther about that at all. You are mature enough to judje people rather than listening to others.
Do your work professionally they will recognize you and reward you for that.
Cons – Managers do not take action fast until you do not walk up to their seniors.
Politics yes it's a part but you know well how to tackle it.
Advice to Senior Management – Take time to judge your people rather than your quick decision.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company