Manage Credit Card and Ready Credit portfolio receivables and profitability
Analyze customer behavior and key drivers by segments and apply suitable portfolio/marketing strategy to increase Credit Card and Ready Credit account receivables and profitability
Develop and implement usage and portfolio campaigns to enhance customer relationship and increase customer satisfaction
Track portfolio quality and performance, both Leading and Lagging indicators, through portfolio scorecard and benchmarking.
Grow portfolio receivables through portfolio sales and services
Work with related parties to deliver monthly portfolio key drivers, including portfolio sales and quality target