Strongly Don't
disagree agree knoA
I know the products and serviccs ofthis company very well 12 3 5
In general, I know a lot about this company 12 3 45
1 can describe this company to others in dctail 12 3 45
XV. In the section below, there are some statements to understand how you 1'cel about Renault-Mais, Please statc your
degree ofagreement with the following items by ticking the most appropriate option below f'or cach statcnient.
Strongh,
Disagree Neutral Agree
Strongly Don't
disagree agree knim
I I'cel good things about this company 12 3 4 5
1 respect this company 12 3 4 5
1 trust this company 12 3 4 5
If someone criticises this company, I feel personally 12
insulted
3 4 5
I care about what others think about this company 12 3 5
When I talk about this company I say "we" instead of 12
"they"
3 4 5
'['he success ofthis companý is rný success 12 3 -1 5
If someone appreciates this company, I feel proud 12 3 4 5
Ifthere is bad news about this company in media, I feel
12
embarrassed
3 4 5
XVI. The section below is prepared to understand your impression about what the int eraction and relationship level of'
the communication activities of'Renault-Mais with each other are. Please state y our degree o fagi-ccin crit \%illi tile
following items by ticking the most appropriate option below l6r each statement.