It should be noted, however, that not all enterprises that have implemented
ERP are satisfied with the results of their investments. Many businesses consider
their implementation attempts to be failures. For example, FoxMeyer Drug, a $5
billion pharmaceutical company, recently filed for bankruptcy. FoxMeyer argued
that major problems were generated by a failed ERP system, which created
excess shipments resulting from incorrect orders (Bicknell, 1998; Boudette, 1999).
In addition, Dell Computer scrapped their ERP system claiming that it was not
flexible enough to handle their expanding global operations.