hot or cold towels have been offered for many year on airlines and in establishment with asian cultural values because guest came to appreciate this so much hospitality venues of all kinds now sometimes offer the service hot or cold towels or flannels are offered to the guest so they can refresh themselves a coes either before or after the meal the towels are moistened and lightly sprayed with a cologne wheter the towels are hot or cold is likely to depand on the climatic conditions moistened and slightly scented towels either hot or cold provide a refreshing start or finish to the dining experience