Relationships & Communication
• French business behaviour emphasizes courtesy and a degree of formality.
• Mutual trust and respect is required to get things done.
• Trust is earned through proper behaviour.
• Creating a wide network of close personal business alliances is very important.
• If you do not speak French, an apology for not knowing their language may aid in developing a relationship.
• It is always a good idea to learn a few key phrases, since it demonstrates an interest in a long-term relationship.
• The way a French person communicates is often predicated by their social status, education level, and which part of the country they were raised.
• In business, the French often appear extremely direct because they are not afraid of asking probing questions.
• Written communication is formal. Secretaries often schedule meetings and may be used to relay information from your French business colleagues.