1. Define socialization. Socialization is a process of adaptation. Organization-entry socialization refers to the adaptation that takes place when an individual passes from outside the organization to the role of an inside member.
2. Identify the three stages of employee socialization. The three stages of employee socialization are the pre-arrival, the encounter, and the metamorphosis stages.
3. Identify the key personnel involved in orientation. The key people in orientation are the CEO and HRM representatives. The CEO welcomes the new employees, reaffirms their choice of joining the company, and discusses the organizations goals and objectives while conveying information about the organizations culture. Each function in HRM has a specific role in orientation to discuss what employee services they can offer in the future.
4. Describe the purpose of the employee handbook and explain what information should be included in the handbook. Handbooks serve as a source of information about company culture, policies, rules, and benefits.
5. Explain why employee training is important. Employee training has become increasingly important as jobs have become more sophisticated and influenced by technological and corporate changes.
6. Define training. Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job.
7. Describe how training needs evolve. An organizations training needs will evolve by seeking answers to these questions: (a) What are the organizations goals? (b) What tasks must be completed to achieve these goals? (c) What behaviors are necessary for each job incumbent to complete his or her assigned tasks? and (d) What deficiencies, if any, do incumbents have in the skills, knowledge, or attitudes required to perform the necessary behaviors?
8. Discuss the term organizational development and the role of the change agent. Organization development is the process of effecting change in the organization. This change is facilitated through the efforts of a change agent.
9. Explain the term learning organization. A learning organization continuously adapts and changes because all members take an active role in identifying and resolving work-related issues. In a learning organization, employees practice knowledge management by continually acquiring and sharing new knowledge, which they willingly apply.
10. Describe the methods and criteria involved in evaluating training programs. Training programs can be evaluated by post-training performance, pre—post-training performance, or pre—post-training performance with control group methods. The evaluation focuses on trainee reaction, what learning took place, and how appropriate the training was to the job.
11. Explain issues critical to international training and development. International issues in training and development include cross-cultural training, language training, and economic-issues training.
1. Define socialization. Socialization is a process of adaptation. Organization-entry socialization refers to the adaptation that takes place when an individual passes from outside the organization to the role of an inside member.2. Identify the three stages of employee socialization. The three stages of employee socialization are the pre-arrival, the encounter, and the metamorphosis stages.3. Identify the key personnel involved in orientation. The key people in orientation are the CEO and HRM representatives. The CEO welcomes the new employees, reaffirms their choice of joining the company, and discusses the organizations goals and objectives while conveying information about the organizations culture. Each function in HRM has a specific role in orientation to discuss what employee services they can offer in the future.4. Describe the purpose of the employee handbook and explain what information should be included in the handbook. Handbooks serve as a source of information about company culture, policies, rules, and benefits.5. Explain why employee training is important. Employee training has become increasingly important as jobs have become more sophisticated and influenced by technological and corporate changes.6. Define training. Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job.7. Describe how training needs evolve. An organizations training needs will evolve by seeking answers to these questions: (a) What are the organizations goals? (b) What tasks must be completed to achieve these goals? (c) What behaviors are necessary for each job incumbent to complete his or her assigned tasks? and (d) What deficiencies, if any, do incumbents have in the skills, knowledge, or attitudes required to perform the necessary behaviors?8. Discuss the term organizational development and the role of the change agent. Organization development is the process of effecting change in the organization. This change is facilitated through the efforts of a change agent.9. Explain the term learning organization. A learning organization continuously adapts and changes because all members take an active role in identifying and resolving work-related issues. In a learning organization, employees practice knowledge management by continually acquiring and sharing new knowledge, which they willingly apply.10. Describe the methods and criteria involved in evaluating training programs. Training programs can be evaluated by post-training performance, pre—post-training performance, or pre—post-training performance with control group methods. The evaluation focuses on trainee reaction, what learning took place, and how appropriate the training was to the job.11. Explain issues critical to international training and development. International issues in training and development include cross-cultural training, language training, and economic-issues training.
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