Dear Customer,
Thank you for shopping with us
I'm sorry your package is being held while we need your informaton:
Please send us the TAX ID of the company so that our shipping company could deliver your package.
So could you kindly send us this information to us as soon as possible?
If there is anything I can help, please don't hesitate to contact ,it's always a pleasure to help you.
Your kind understand and cooperation are highly appreaciated.
Hope you have a nice day:)
Best Regards,
Della