The progress of guaranteed reservations received against the number blocked out is called the room pickup, Should the room pickup be below standard for the reserved block, the sales staff should make immediate contact to determine if all rooms in the block are needed.
All group blocking, including conventions, are subject to a two-week cutoff date. The hotel has no obligation and issues no guarantee on reservations received after the cutoff date. In addition to being noted at the time of booking, the cutoff date information must be made specific on all convention confirmations and must be clearly printed on all reservation cards.